How to manage LKS staff accounts when they leave your team

Modified on Wed, 10 Sep at 4:53 PM

OUTLINE


See also

Video demonstration: Managing Member and LKS Staff Accounts (9 mins)

FAQ: Member accounts: Unassigning versus deletion


Managing LKS Staff Accounts

LKS Staff accounts are designed to administer Member accounts, so these have a separate format and are managed differently when staff leave or join your library team. It is your local LKS Administrator(s) who have the permission to administer Staff accounts for your service.


When Staff Leave or Move to a New Team

When Members leave, their accounts are transferred to their new service or are unassigned if there is a gap in library membership. However, for LKS Staff accounts, this different. These accounts must be deleted instead.


This is so that statistics for any evidence searches and training they have undertaken stay with the service that they were employed by at that time. Members for whom they were the Assigned Librarian must also be reallocated among their previous team.


When New Staff Join your Team

It is important that the right account format is used so that your new team member can administer Member accounts. The facility for creating Staff accounts is found under the Admin tab (in contrast to members, which is found under the Members tab)


A screenshot of a computer

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Before creating a new Staff account, it is advisable to check for a previous one if your new team member has held a post in another team. Let us know if one exists so that we can arrange closure.




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