If you have recorded too much time on a search in error, you would normally be able to edit it by entering a minus value e.g. -15.
There is a known bug restricting the permission to edit the time spent on a search downwards to system administrators only.
Until the bug is fixed, please contact the KnowledgeShare team who will update the time for you.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article