If a planned session is not going ahead you can cancel it on the system, up until the start time.
View the Skills Session Details tab and click on the red Cancel Session button.

If there are attendees booked on the session they will receive an email notification.
Example email to attendee
Dear Bathsheba,
The following skills session has been cancelled:
Accessing journals with OpenAthens
Access all our online resources through your NHS OpenAthens account.
17 February 2026, 12:00pm - 1:00pm. Online
We are sorry for any inconvenience. Please contact the library for more details or to rearrange attendance at a different session. If you would like to see other dates available for this skills session and book a place, you can login into KnowledgeShare at www.knowledgeshare.nhs.uk using your NHS OpenAthens username and password.
Best regards,
The Library Team
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